NDIS FLOWCHART GUIDELINES

1

Self-Managed

1

Request your invoice

Email us at admin@siestahammocks.com.au or use our invoicing form below. Include:

  • List of items you'd like to order
  • Your full name
  • Delivery address
  • Contact phone number
2

Pay the invoice

Make payment via bank transfer using the invoice number as your reference. Payment is required before we dispatch your order.

3

We ship your order

Once payment is confirmed we dispatch your equipment immediately from our Australian warehouse.

4

Claim your reimbursement

We send you an updated "Paid" invoice. Submit it through the NDIS portal to be reimbursed from your plan funding.

2

Plan-Managed

1

Request your invoice

Email us at admin@siestahammocks.com.au or use our invoicing form below. Include:

  • List of items you'd like to order
  • Your full name
  • Delivery address
  • Contact phone number
  • Your plan manager's contact details
2

We send your invoice

We reply with a formal invoice. Forward it to your plan manager, or let us know and we can send it directly to them on your behalf.

3

Plan manager pays

We wait to receive payment by bank transfer from your plan manager, with the invoice number as the reference.

4

We ship your order

Once payment is confirmed we dispatch your equipment immediately from our Australian warehouse.

NDIA-Managed plans: Unfortunately we do not currently process invoices for directly NDIA-managed plans. Please contact us to discuss your options — we're happy to help find a solution.

Ready to order?

Fill out our NDIS invoicing form or browse our full range of eligible sensory equipment.